SHIPPING INFORMATION
Our Recreation crew starts packing your order as soon as it’s placed — we can’t wait to get it to you 💛
Australia Shipping: Free shipping on orders over $120 AUD. $10 flat rate on orders under $120. Orders ship from Sydney, NSW via Australia Post. Estimated delivery: 1–10 business days depending on location. Please allow extra time during sale periods.
⚠️ Delivery addresses cannot be changed once an order is confirmed. Please double-check autofill details before checkout.
Tracking Your Order: Once your order ships, you’ll receive a confirmation email. Click “View My Order” in the email to access your tracking number or track directly via Australia Post:
https://auspost.com.au/mypost/track/#/search
If you can’t find your shipping email, please check spam/junk first.
Still missing? Email customercare@recreationbeauty.com and we’ll help.
United States: US$10.00 flat rate. Free shipping on orders US$145+. Ships from our New Jersey warehouse. Estimated delivery: 1–7 business days.
United Kingdom: £7.50 flat rate. Free shipping on orders £99+. Ships from our Bristol warehouse. Estimated delivery: 1–4 business days.
Europe: Orders ship from our Netherlands warehouse.
Zone 1 — €8.95 (Free over €115) : Denmark, Finland, France, Germany, Greece, Guernsey, Hungary, Ireland, Isle of Man, Italy, Jersey, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland
Zone 2 — €12.95: Albania, Andorra, Bulgaria, Croatia, Cyprus, Estonia, Faroe Islands, Gibraltar, Vatican City, Iceland, Kosovo, Latvia, Liechtenstein, Monaco, Montenegro, Romania, San Marino, Serbia, Svalbard & Jan Mayen, Türkiye
Estimated delivery: 1–7 business days.
New Zealand: NZ$12 flat rate. Free shipping on orders NZ$145+ Estimated delivery: 1–7 business days.
Canada: CAD$9.50–$12.50 depending on province. Free shipping on orders CAD$145+ Ships from our Ontario warehouse.
Estimated delivery: 2–7 business days.
International Shipping (Rest of World)
Ships via FedEx. Shipping Calculated at Check out. Delivery usually 5–7 business days. Customs duties and taxes are payable by the receiver. Tracking is available via your shipping confirmation email.
Shipping During Sale Periods: We always aim to dispatch orders quickly, however delivery carriers may experience delays during busy sale periods.
RETURNS AND EXCHANGES
We want you to love your Recreation products — and we’ll always do our best to help if something isn’t quite right 💛
Fragrances (12ml & 50ml): You can return fragrances within 14 days as long as they are unopened and in their original packaging. We’re happy to offer a refund or exchange.
Skin, Body & Hair Products — Full Size: Our full-size face oil serums and scented body + hair oils come with a 14-day return window.
If you’re not satisfied with your purchase, simply email us at hello@recreationbeauty.com and we’ll send you return instructions.
You may open the product to try it, but returns are only accepted if it has been used no more than a quick sample.
Discovery Sets: Discovery Sets are designed to help you find your perfect scent, so they’re not eligible for returns. Love one? Amazing — upgrade to a bigger bottle. Not your vibe? Pass it on to a friend — it might be their new favourite. (This applies to both the Eau de Parfum Discovery Sets and Body/Hair/Face Mini Oils Discovery Sets.)
Body Mists: Body Mists are not eligible for refunds. Exchanges are available only if the bottle and box are in original, unused condition.
DIY Travel Sets & Triple Threat Sets: These sets are not eligible for returns. Exchanges are available only if all bottles and packaging remain in original condition.
Gift Vouchers: Gift vouchers are non-refundable.
For returns process click here